Order FAQ
We are a Private Member organization and provide our high-quality products to active members only. Please create your account by completing the membership application. Be sure to sign up for our newsletter and check the box during the application process. If you missed that step, you can still do so at the bottom of any webpage. Once you created your account, login and begin ordering!
How to place an order?
Orders are placed through the website. There is a 9 PM deadline the day before shipping. We only ship Monday through Thursday with delivery by Friday for UPS and by Saturday for FedEx to avoid weekend transit. When placing an order, please specify in the comment box if you want “fresh” or “frozen” (for Meats, Butter or Bread). Those foods are shipped frozen by default. “On Sale” items are always frozen. Also write “NO SUBSTITUTES” if you don’t want the farmer to replace an item with a similar item if the one you ordered is “out of stock”.
Our shopping cart is set up to never expire, which means that unless you officially “check out”, you can add or delete anything you like and the cart will be held until you finalize your order.
What if I want to change my order?
Since the food is pre paid, we are not able to make any changes or combine an order once the order is placed. If you have forgotten something please place a second order for the items you want. Keep in mind that the FedEx/UPS order minimum is $50. You have the option to cancel your order within 60 minutes of placing it by sending us an email and you may submit a new order. We will void the payment and email you a cancellation confirmation but funds may be temporarily reserved by your bank until the HOLD is released.
Can I make a special request on my order?
Yes, before you finalize your order, you can leave a comment or instructions for the farmer. Additional comments are very helpful to fulfill your order correctly. Please make your request clear so the farm will understand. If you want the farm to call you before they pack your order, you can make that request in your order notes as well.
Do you have monthly specials?
Yes, we are sending out a monthly newsletter to every member who is subscribing to our emails. We also update the website with the “monthly specials” and you can find those items in our “ON SALE” category.
The farm is offering a different FREE GIFT every month – to those who order $100.00 or more in a single order. You must request the free GIFT in the COMMENT SECTION AT the checkout page for the farmer to include it. The Free item for online orders is available once per week, if the order volume meets the requirements.
What if I have to cancel my order?
Please call the farm at (717) 556-0672 before noon on the day of shipment to let them know you wish to cancel your order. If you need to cancel your order on the day you place it, you can send us an email help@amosmillerorganicfarm.com and we will stop the order.
Can I pick up my order at the Farm?
Yes, you are welcome to place your order online and pick up at the farm. Just select Farm pick up at the checkout and the farm will call you to confirm your order and have it ready on the day you like to pick up your goodies.
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